Ordering and Payment Policy
At Aberdevine, every purchase is designed to be an experience - seamless, secure, and elevated from beginning to end. Below you will find all the information you will need to place your order with us whether you're shopping from here in the UK, across Europe, or around the world.
Placing an order
Ordering with Aberdevine is simple:
-Select your items and preferred sizes
-Decide on personalisation
-Proceed to checkout and securely complete your purchase
-You will receive an order confirmation email immediately
-A shipping confirmation email with tracking will follow once dispatched
Please ensure all delivery and contact details are accurate before placing your order, as changes may not be possible once your order is being processed.
Order processing times
In-stock items are typically dispatched within 1-3 business days (Mon–Fri) or 3-7 days for the hand personalised items.
Orders placed during weekends or bank holidays will be processed the next business day.
For UK orders we use Royal Mail and our products are typically delivered 2-4 days after dispatch. Please check the delivery times outlined at our checkout before purchasing.
International orders
We currently ship to a growing number of destinations worldwide including:
- European Union (EU) - including France, Germany, Spain, Italy, Sweden,Netherlands Poland and other EU member states.
- Europe (Non-EU) - including the UK, Norway, Switzerland and Iceland.
- Australia & Oceania - including Australia, New Zealand and major islands.
- North America - including the United States and Canada.
- Rest of World - selected international destinations (please contact us if your country isn’t listed at checkout).
If your country is not listed above please contact us via our email hello@aberdevine.co
Please note our prices are displayed in GBP (UK Pounds) by default.
Import duties, taxes, and customs fees may apply outside the UK and EU. These are the responsibility of the customer and not included in the checkout total.
We use Royal Mail for deliveries within the UK, FEDEX, UPS and DPD for Europe and for International shipping.
Delivery times may vary based on location, customs, and carrier delays, so make sure to check the delivery estimates at checkout and review local customs policies before placing an international order.
Changing orders
As we aim to dispatch orders quickly and efficiently, changes or cancellations are not guaranteed once your order is placed.
If you notice an error in your order or address, please contact us within 1 hour of purchase via our email hello@aberdevine.co
We will do our best to accommodate, but once an order has entered the packing or shipping process, it cannot be altered. Please refer to our returns policy for information regarding criteria, shipping and process.
Payment options
We accept a curated selection of trusted payment methods to ensure your order is processed with ease and discretion:
- Accepted Payment Methods:
- Visa
- Mastercard
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Klarna (Buy Now, Pay Later)
Buy now, pay later with Klarna
We’ve partnered with Klarna to offer flexible payment options tailored to your lifestyle. At checkout, select Klarna to:
-Split your purchase into multiple payments
-Or pay in full up to 30 days later
This option allows you to invest in pieces you love - on your terms.
Please note: Klarna is subject to eligibility checks and approval. Late payments may incur fees. Learn more at klarna.com.
Shop Pay
We offer Shop Pay for a faster, more secure checkout experience.
When you use Shop Pay, we securely store your email, shipping, and billing information for future purchases.
Your data is processed and stored securely by Shop Pay, which uses end-to-end encryption and SMS verification to protect your information.We do not have direct access to your saved payment details.
To learn more about Shop Pay, please refer to the Shop Pay Merchant Terms and the Shop Pay Installments terms if you are using that feature.
Contact Us
If you have any further queries, feedback or issues please contact us via our email, hello@aberdevine.co or through our contact us page on our website.
For any non-urgent queries you can also contact us via our Instagram